general info
Product orders are processed within 1 to 7 business days from the time we receive your on-line order. If you are ordering through authorized reseller
or third party vendor / represenatative these times may differ. For mail orders please allow an additional 7 business days for processing.
Your product/s are then shipped via the shipping method you choose when placing your order.
Depending on weight & size or your product, delivery times may be faster or slower than stated - for average delivery time estimates see below:
With-in United States - standard / 2 - 5 Days
Canada - standard / 3 - 7 Days
International - standard / 7 - 28 Days
Note: Within the US, non standard delivery/ handling some items may require additional shipping costs & delivery time due to weight.
Shipments to Alaska, Hawaii & Puerto Rico require an additional shipping charge.
International deliveries - shipping rates for deliveries outside the US including APOs and FPOs, vary based on destination.
expedited
if you require faster shipping options call US + 510.769.1828 - additional charges apply for this rush service. If you get our answering machine, all of our staff are helping other customers, your call & assisting you however is very important to us, so please do not hang up, kindly leave a message with the following information:
- 1. your full name
- 2. phone number (including any country codes)
- 3. best time to reach you,
- 4. subject you need assistance on
- 5. your order number if applicable
special handling
For special handling or more urgent international shipment needs - You can call us on US+01 510.769.1828 OR email us at
orders@freedomofteach.com
pre-order & wait-list shipping
For “pre-order” & “wait-list” shipping delivery, your product will be sent to you 7-21 days after it arrives at our distribuition warehouse and
shipped to you via the delivery method you chose when placing your order.
what are “pre-orders”? > / what are “wait-list” reservations? >